Examples of Internal and External Stakeholders

Examples of stakeholders within the scope of a company itself there are various. When asked about a party who has an interest in the establishment of a company, it is none other than the stakeholder. Stakeholders can be said to be one of the factors a company can run well or not.

Stakeholders in a company itself can be divided into two, namely internal stakeholders and external stakeholders. Grameds can read a complete explanation along with examples of each stakeholder below.

A. Knowing Stakeholders

Stakeholders can be said in Indonesian as stakeholders. Stakeholders are generally found in business companies and even organizations to institutions. Stakeholders are counted as an important part of a company. Stakeholders have an active and passive role in an effort to develop the goals of a company.

The existence of stakeholders is needed in the running of a company. That’s because stakeholders can be supporters in moving forward or developing the business activities of a company. Basically, a stakeholder is a group of people who fulfill a role in the company. For example, the role of stakeholders is as shareholders or providers of capital. This role is very important because it can help companies run their business smoothly and develop.

As quoted from the Corporate Finance Institute, stakeholders are a group of parties from individuals, groups or communities who have an interest in the existence of an organization or company. Stakeholders here have a very influential role regarding business sustainability.

B. Types of Stakeholders

1. Internal Stakeholders

Internal stakeholders are a group of stakeholders who are in a company. These internal stakeholders have a direct interest in the company as well as greatly influence the running of a business.

These internal stakeholders also have ownership and have a role in determining the company’s decisions in carrying out its functions. This important role in a company is what makes them called internal stakeholders. The parties included in the ranks of internal stakeholders are business owners and employees.

2. External Stakeholders

By definition, external stakeholders are the opposite of internal stakeholders. If an internal stakeholder is a party who has an interest in a company, then an external stakeholder is a party that has a part of business stakeholders outside the company. Stakeholders from outside the company structurally have no ownership relationship or work responsibilities with the company.

The role of external stakeholders is actually the same as the role of internal stakeholders, namely giving each other an impact on the company. External stakeholders have a role that can influence the decisions of internal stakeholders of the company, from capital owners to employees.

The parties that are included as external stakeholders or as company stakeholders from outside the company include customers, suppliers, investors, competitors, banks, governments, and so on.

C. Examples of Stakeholders and Their Roles and Functions

Stakeholders or stakeholders in a company actually have different roles, it is adjusted to the functions and responsibilities carried out. However, both stakeholders of the company have the same goal in an effort to develop the company, both in business-related and economic needs.

After understanding the two types of stakeholders, both from internal to external stakeholders. The following are examples of internal stakeholders and examples of external stakeholders and their roles and functions.

1. Examples of Internal Stakeholders

a. The company/organization itself

The first example of internal stakeholders, namely the company or organization is included in the part of stakeholders who have relationships related to the interests of all stakeholders. The company itself plays an important role in managerial decision making.

Managerial decisions made by the company will provide a number of useful information, both mandatory and voluntary.

b. Shareholders or Owners

The second example of internal stakeholders, namely these shareholders act as investors who provide capital to run the company. These shareholders also carry out a supervisory function within the company in order to monitor employee performance and the company’s financial condition.

c. Employee

An example of the third internal stakeholder, namely the performance of a company will also depend on the performance of its human resources. In a company, employees certainly have an important role where they are people who interact directly with the production process.

Comfortable and harmonious conditions for employees will result in good cooperation, regardless of their interests.

2. Examples of External Stakeholders

a. Supplier

The first example of external stakeholders, namely suppliers or commonly called suppliers, is the party responsible for providing raw materials or basic materials that will be used for the production process in a company. This is what makes suppliers an external stakeholder of a company.

On the one hand, the supplier benefits because the products sold have already received definite customers. However, if the supplier encounters problems, it causes delays in providing raw materials. This will result in the production process of a company being disrupted, thus hampering the marketing and distribution process. It will also indirectly affect the supply chain or supply chain management (SCM) to be late.

b. Consumer

The second example of external stakeholders, namely consumers are parties who use or use products from a company. In this case, consumers are not only users, they are also observers or observers of the products being marketed. Whether or not a product is used by consumers becomes a parameter in the final sales process. In this case, the success of attracting as many consumers as possible is the key in making progress and development by the company.

The development of a company is largely determined by the interests of consumers. This should be the basis for the company to always provide products that are in accordance with the wishes and needs of consumers, both from product quality to the purchase value of the product. Therefore, consumers have a very important role so that they enter as one of the external stakeholders of a company.

c. Bank (Credit)

An example of a third external stakeholder, namely in an effort to establish a company, would be difficult if you do not have a very large capital. It has become a common way in business to use debt to develop, or even expand, a company. Therefore, banks or individuals or financial institutions are included in the list of external stakeholders of a company.

Creditors are parties who have an important role for the company. However, creditors don’t just lend money easily. There are many processes that companies have to go through in order to get a loan, of course, this can be seen from the company’s ability to return money at a predetermined time and interest, whether it’s through installments or in cash.

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